New case study: New savings bank solution for modern Retail Finance
In the automotive segment, a financing request often arises at the point of sale. In this user report, you can find out how savings banks can gain a market advantage in Retail Finance with a NAVAX solution.
As regional market leaders, savings banks must constantly defend their share of the consumer credit business. In the important "Automotive Finance" segment in particular, so-called captives - financial service providers set up by car manufacturers and other specialists specifically for Retail Finance - have been able to position themselves with attractive offers and gain market share. Ostsächsische Sparkasse Dresden (OSD) therefore wanted to position itself strategically in this competitive environment. Particularly in view of the fact that a financing request is now often made at the point of sale, i.e. directly during a consultation between the manufacturer or dealer and its customers on site.
Together with NAVAX Software, OSD has created a completely new type of solution that gives it a clear market advantage in Retail Finance, generates attractive revenues and, thanks to OSD's pioneering role, will now also be available to other savings banks as an out-of-the-box solution.
"Our aim was to create processes without media discontinuity in order to be able to react more quickly to inquiries and process them smoothly. In addition, we not only wanted to create an exceptional user experience for our customers, but also to provide our employees with a tool based on state-of-the-art technology," says Sven Roch, Head of Leasing Business and Retail Finance Expert, Ostsächsische Sparkasse Dresden.
You can find out how the solution, which uses the new Open Banking API from Finanz Informatik, was able to realize a fast time-to-cash through extensive automation of credit processing and decisions, as well as integration into OSPlus, in the latest case study.
