afb-CMS: end-to-end digital business processes

Modern corporate strategies focus on standardisation, automation and flexibility of business processes. This means that, apart from customer needs, digital sales strategies must also reliably reflect the relevant legal and regulatory requirements. Yet in many cases fragmented and obsolete IT landscapes as well as isolated solutions that have emerged over the years prevent the implementation of efficient digital processes. Situations such as these are addressed by afb-CMS at all levels - front, middle and back-office – by means of an integrated web-based solution: from asset configuration and offer calculation to rating, scoring and decision-making through to the activation, amendment and termination of contracts. In addition, the product provides full-service-management functions, e.g. invoicing, service-card and claims management as well as contract accounting (sub-ledger) with a fully integrated dunning system.

The service-orientated architecture (SOA) of afb-CMS, its modular structure and standardised interfaces allow individual and flexible functionality and easy integration into existing IT landscapes.

Wherever already existing or planned digital solutions reflect the business processes of an enterprise, afb Business Services offer a high degree of additional benefit. They provide an opportunity for keeping abreast of digital innovation and transformation. On the basis of a service-orientated architecture, existing IT landscapes can easily and rapidly be expanded to include innovative functions without altering their code base with an afb Fast Integration Business Service constituting a complete functionality. By means of Fast Integration afb Business Services combine with existing or future ERP systems, impressing users with extremely short development, rollout and test cycles. This results in a greatly reduced resource requirement for development and implementation as well as much shorter time to market.