Fast and uncomplicated processes can result in increased lasting customer satisfaction and loyalty, especially at the end of a contract’s term. Moreover, at this point it is imperative for vendors to conduct an exhaustive inspection and documentation of the asset’s condition, in order to generate an error-free final settlement. Current end-of-term processes are often work and paper-intensive, thus demanding a significant input of time and human resources. This calls for integrated, digital solutions that function without media disruption and optimise the way processes run from beginning to end.
afb’s 'Advanced End of Term Management' Business Service is designed to be used when assets are returned at the end of a contractual term and therefore have to be properly inspected to assess their condition.