Business Case Digital Maturity Check-up
Customer requirements
afb Product
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Customer requirements

Positioning, prioritisation, roadmap

It is more essential for survival than ever to be as digital as possible. In a global world, this helps even in times when pandemics like corona keep the world in suspense. It turns out that those companies whose processes work digitally react more robustly to the threats than those without digital ones. It is therefore worth gauging your own digital capabilities again. The status includes:

  • Positioning: Where do you stand and what is the maturity level of your digital transformation?
  • Prioritisation of the fields of action: Which clusters of digital transformation are important for your company, where is there a need for action?
  • Roadmap: Are there quick wins and what are the next steps?


Which benchmarks exist and which are applicable?

For a determination of the current status, it is advisable, if only because of the external view, to have this carried out by an external partner. But that's far from enough. Your degree of maturity or your current status results from the ratio of your current situation to the target situation. But that means nothing other than knowing all the solutions on the market and being able to assess their applicability for your company.

The best way to do this is to participate in the benchmarks yourself. With the help of afb Application Services AG, numerous companies were able to digitally transform their processes in areas where they could not imagine. Customer onboarding of the B2B and digitisation of follow-up business are some examples for it. Digital corporate loans will soon become standard, digital property financing is almost there.

So we know what is possible, even if it seemed impossible for a long time. If we do not offer any IT solutions ourselves, we will integrate best-in-class solutions. This also contributes to knowing and mastering the target size.


Digital Maturity Check-up from afb

The Digital Maturity Check-up offers an ideal opportunity to check the implemented processes with regards to future viability and optimisation potential in relation to the challenges of digital transformation. It illuminates organisation, processes and technology. The detailed analysis results provide you with a concrete roadmap along the identified optimisation potential and concrete recommendations for action.

As a result of the Digital Maturity Check-up, you will receive the detailed analysis results with the identified optimisation potential and concrete recommendations for further use. In addition, the results are summarised in a final report and presented in person.

We rely on the combination of proven methods to quickly identify concrete fields of action and to provide valuable recommendations for action.

Business case

Digital Onboarding B2C

Even if more and more companies are dealing with the digitisation of B2B business, digital onboarding of B2C remains important. In the meantime, perfect digital onboarding has become the standard or is considered essential. afb Application Services was one of the first companies to map the process from the orientation phase to the conclusion of the contract completely digitally and without media breaks.

Learn more about Digital Onboarding B2C

Business case

Digital Onboarding B2B

A large number of financial service providers are currently engaged in digital onboarding, whose business models are based on the B2B business. With the help of afb, these companies can also digitally design the process. Digitisation is not limited to onboarding. The daily follow-up business is also becoming digital and much more efficient.

Learn more about Digital Onboarding B2B

Business case

Digital Refinancing

Financial service providers increasingly wish to be able to determine refinancing packages at the push of a button. This enables applicants to refinance in line with their needs and to react more flexibly to the increasingly complex purchasing policies of the refinancers. afb has developed a lean IT solution for this.

Learn more about Digital Refinancing

Business case

Digital Property Financing

Are you looking for a solution with which you want to inspire customers? With digital real estate financing, the potential prospect has the same expectations for the “shopping experience” as he is already used to when buying consumer goods digitally. He wants easy access to all financing options, without media breaks, no waiting times, etc. With this solution you can meet the requirements of your customers and win them over.

Learn more about Digital Property Financing

Business case

Digital Leasing Back office

The heart of every leasing company is the core system for the stable and efficient handling of the business. But does your core look like a bouquet of solutions with different structures and functionalities because it is already out of date? afb has a modular overall solution that enables the complete digitisation of the back office. At the same time, the solution is based on the latest "future IT".

Learn more about Digital Leasing Back office

Business case

Digital Vehicle and Product Data

Modern ERP systems require a comprehensive, up-to-date and consistent database to ensure the efficiency of processes and the quality of the decisions. In our role as an innovation and transformation partner, we have been ensuring a tailored and system-optimised data supply for the customers of our comprehensive afb Credit Management System (afb-CMS) for years.

Read more about Digital Vehicle and Product Data

Business case


Can your IT keep pace with the exponentially increasing requirements caused by the king customer, growing pressure to innovate, rising security requirements and constantly changing regulations? Is this question causing you worries? The fact ist hat flexibility is a vital factor for survival. The way out of this situation is via afb-Consulting. We will quickly help you to determine the right path.

Learn more about Future-IT-Architecture

Business case

Digital Document Management

Digitalisation of document management is one of the long-running hits when it comes to optimising business processes. Our solution implements the demanding early-scan approach with an outstanding user experience. This enables, for example, fully digital loan processing and decision-making with simultaneous transparency towards the customer. Thanks to a modern and flexible architecture, the afb solution can be quickly integrated into the customer's existing IT landscape.


Simple and uncomplicated - targeted result

The Digital Maturity Check-up from afb is a lean consulting tool that was specially designed for companies in this situation.

Over the course of 20 years of market experience gained through numerous projects with financial services providers, afb has acquired extensive expertise in customer specific processes, products and best practices. A detailed knowledge of the challenges in the market and the ability to develop and implement pragmatic solutions are fundamental building blocks of our success. The outcome is a collaborative effort to shape your future and work towards shared success.

The decisive factor for a high return of consulting in this business case is our extremely in-depth expertise.

Overview of afb-Consulting

Our consulting service offers you process, functional and IT consulting, tailored to your core processes and business objectives. Based on continuous analyses, our experienced consultants examine your business processes with regard to aspects such as lead times, degree of automation, customer satisfaction and fulfilment of compliance requirements. They reveal optimisation potential and assist you in the transformation of process changes in functional and IT architectures.

Standard methods and specially developed or improved methods, such as integral process analysis, topic-driven end-to-end process optimisation and solution design, as well as context-based top-down system analyses (CTDSA) are used.



Our Services Consulting

Business Case Analysis (BCA)

  • Creation of a new or validation of an existing business case for implementing a project
  • Identification of vulnerabilities and derivation of potential improvements
  • Process analyses based on benchmarks in terms of for example lead times, degree of automation or customer satisfaction
  • Derivation of optimisation potential for creating business cases taking account of objectives, options, costs, benefits, timelines and risks

Business Process Modeling (BPM)

  • Analysis, optimisation, description and modelling of processes, whereby these can be designed (engineering) or changed (re-engineering).
  • Review of existing process models and completion of the scenarios, use cases through exceptions and extraction of unique activities and players
  • Assignment and comparison of processes with the functional architecture, system context
  • Alignment of procedural changes with the objectives of the value chain by considering the end-to-end processes critical to the business with regard to flexibility and simplification

Solution Outline and Project Scoping (SOPS)

  • Support in the creation of draft concepts or requirements catalogues for IT project preparation
  • Description of the scope of the concrete implementation project and the systems and partners involved in the project
  • Definition of project goals and processes as well as allocation to the participating project partners and systems



  • Sustainability: you align your company to future requirements, ensuring that the necessary measures are implemented sustainably and in line with your strategy.
  • Transparency: you obtain transparency regarding the potential for reducing personnel and operating costs and increasing quality and income. On this basis, you realise potential consistently across all business units.
  • Clarity concerning the consequences: you obtain comprehensive clarity throughout the change process and are able to assess the resulting impact realistically.
  • Efficient solutions: you benefit from efficient solution approaches for any type of change process and align your business to future demands.


It is the right time for a quick check

It is the right time for a quick check. You can set the right course for the future with little effort. Just contact us - our experts, u. a. Enrico Moritz will be glad to assist you.

Personal conversation


Our experts, among others Enrico Moritz will be glad to answer any questions you may have.

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Successful practical implementation at a glance

Did you like our business case for Digital Maturity Check-up? Then keep looking around! The following is an overview of our most important business cases. These are examples of how afb customers use our IT and consulting services successfully in their individual environment.