The desire to digitise document management is not new and runs through all industries. This is regularly confirmed by a large number of studies. According to the results of a Bitkom study, 60 percent of all companies surveyed and even 90 percent of large corporations use software technologies for the digital capture, processing and archiving of documents of all kinds. According to another study, almost every fourth company (23 percent) quated to want to invest in a comprehensive software solution for digital document management in the near future.
What the studies report little about is the following aspect: they do not take into account how large the proportion is that is digitised by document management. For example, there are fundamental differences between the „late-scan“ and „early-scan“ approaches. With the so-called late scan, the documents are usually sent to the financial service provider by post and centrally scanned by the service provider before the scans can then be processed. But only the early scan, in which the end user is effectively included in the digitalisation, ensures end-to-end digitalisation and saves manual activities such as viewing and sometimes time-consuming, „correct“ assignment of incoming documents.