Financial services providers, vendors, manufacturers, importers as well as car rental companies are interested in selling used vehicles quickly and easily to resellers, in order to release unnecessarily tied-up capital. The objectives are transparency, revenue growth, process reliability, flexible selection of sales channel and ease of operation. Only with a fully digitised solution can vehicles (leasing returns, inventories of insolvent customers or submitters, etc.) be quickly and successfully returned to the marketing process after the (regular) expiry of the contract.

The Remarketing module group of the afb Credit Management Solution (afb-CMS) offers extensive functionalities in this area. This includes processing of the preliminary contract or the still existing contract (securing and immobilising vehicles) as well as processes concerning transport and logistics (e.g. storage and vehicle cleaning), assessment, pricing and subsequent distribution via the afb Motor Vehicle market or other online exchanges and auctions. The planning, execution, and logging of orders by the providers involved is carried out via interfaces or dedicated accesses. This enables a continuous process overview including monitoring of the agreed Service Level Agreements (SLAs). As a result, afb-CMS covers the processes of remarketing as well as the adjoining processes of contract expiry and receivables management in a fully integrated solution.

Features Remarketing

  • Automated or manual transfer of contracts which are about to expire or have already done so, including all information relevant for marketing (vehicle details, documentation, partners)
    VIN query for verification of equipment features instead of manual checking methods
  • Suggestion from transporters, space logisticians and other experts on the basis of defined rules (e.g. depending on region or quota)
  • Pricing and suggestion of optimum sales channels based on defined rules
  • Storing of due dates as well as the work steps to be carried out by the service provider as the basis for the scheduling of orders by the provider
  • Distribution of vehicles via the afb Motor Vehicle Market or other online exchanges and auctions or re-transfer to wholesale financing

Advantages at a glance

  • Efficient processes: the close interlinking and intensive interplay of the 'Contract Termination ' and 'Marketing' processes enable vehicles to be quickly returned to the marketing operation with a high degree of automation.
  • Individual process support: depending on the workflows of the financial services provider, remarketing processes (e.g. for leasing returns, vehicle disposal) can be custom designed. In addition, the partners of the financial services provider (e.g. motor vehicle dealers) have the opportunity to offer their new and used vehicles to other system users.


  • For all sales channels: all assets can be offered through direct sales for approved business partners (e.g. motor vehicle dealers). Interfaces to online exchanges or auctions also enable a broad marketing of the asset portfolio.
  • Interaction of the modules: via the integration into afb-CMS, leasing or financing offers can be generated directly from the managed asset portfolio without having to re-specify the asset. This provides additional and user-friendly support for the marketing of these vehicles.


For more information, please contact us

Solution paper

Customer journey optimisation based on Business Services

The future of information technology lies in the quintessence of digital transformation: lightweight, agile services. The afb Fast Intregration Business Services provide the possibility of implementing innovative functionalities in legacy systems, without changing their code basis and functionality.

Read solution paper

Case study

A German Autobank: partnership for innovative credit business

This German Autobank is captive bank for international auto manufacturers and a brand-independent financial expert. The partnership of this Autobank and afb is characterised by close cooperation and great innovative efforts. Since the beginning in 2000, the two companies have been regularly developing new innovations together.

Read case study

Case study

Leading automotive bank: automation in financing and leasing operations

No project without a business case, no investment without a sound basis for decision making. For that very reason, a leading automotive bank decided to work together with the experts of afb. The specific process stages and procedures involved in financing and leasing operations were examined and rated in terms of their optimisation potential as part of a consultation project.

Read case study


from mind to market – comprehensive solutions for the financial industry

We combine market-based expertise with a strong aptitude for technological innovative strength, transforming new knowledge into marketable products and services, and focussing on these factors for success.

Read brochure

Solution Paper

Explore your maturity level

How prepared is your company for digitalisation? With the Digital Capability Check-Up you can determine the digital maturity level of your company. At the completion of the Digital Capability Check-Up you will receive the detailed analysis results for your own further use, including the identified potential for optimisation for the digital future.

Read solution paper

Solution Paper

Expert know-how for future-proof solutions

Together with our experienced consultants you will ensure that your strategies and processes are designed to cope with future challenges. We do not just provide you position papers, but support you in identifying, steering and specifying your fields of action as well as in implementing these.

Read solution paper

Fact sheet

Online contract closure with the Universal Contract Closing Process

Customers of all industries and age groups today expect a simple, fast and smooth contract closure. Using the 'Universal Contract Closing Process', you can realise innovative functionalities for the entire process chain required to initiate business: from offer to contract management.

Read fact sheet

Case study

TARGOBANK: growth through entry into automotive financing

The entry into the business field of automotive wholesale and retail financing was part of the overarching growth strategy of TARGOBANK. Within a mere twelve months TARGOBANK AUTOBANK established itself as a competitive automotive bank in a fiercely contested market. With the afb Credit Management Solution, the autobank controls the processes of retail and wholesale financing in a fully intergrated, web-based and modular system.

Read case study