Retail Finance

With the afb Credit Management Solution (afb-CMS) our customers are able to run their private and commercial financing and leasing business at the highest level of efficiency: from application to automated financing decision through to contract management and accounting. The Retail Finance module group supports leasing and credit products (e.g. full/partial amortisation leasing, three-way financing and loans with interrupted or deferred instalment payments) and supplementary services (e.g. instalment and asset insurance, full service products). An end-to-end, web-based solution for all system users, such as bank or branch employees, intermediaries, vendors or consumers, enables efficient processes on all terminal devices.

Features Retail Finance

  • Defining or selecting an object to be financed from predefined catalogues
  • Preparing optimised leasing or credit calculations and comparisons
  • Capturing of necessary application data with plausibility check
  • Automated requests from credit enquiries
  • Generation of automatic or manual credit decisions based on calculated scoring or rating results
  • Workflow-supported credit processing
  • Contract activation as well as management of the contract throughout its term
  • Process of cash credit via a bank branch

    Advantages at a glance

    • Integrated system: afb-CMS covers the entire life cycle of the contract in an integrated system – from proposal to termination of contract.
    • Optional modules and components: a modular design gives our customers the freedom to implement the complete solution or only selected modules.
    • Multi-channel sales: the system releases the full potential of all distribution channels: whether credit allocation in the branch, in the call centre, via the agent, in the field (B2B) or directly to consumers (B2C) via the company’s own website, financial portals or web shops.


    • Financial products available for all asset groups: afb-CMS enables private and commercial financing via all financing products (credit, leasing) for any asset group (vehicle, small ticket, equipment, cash credit, etc.).
    • Individual risk strategy: afb-CMS makes the credit decision based on the criteria and rules defined by the financial services provider in each case. This ensures compliance with standardised and centralised financing policies and regulatory requirements at all times.


    For more information, please contact us

    'Entering vehicle wholesale and retail finance is an important element of our growth strategy. For this we need a powerful, reliable system that can reflect the complexity of our market entry. With afb as a competent partner on our side, we feel well prepared for the future'.

    'After a decade of experience, we have established sustainability for our IT landscape through the extension of afb-CMS'.

    'Already with the introduction of the afb-CMS for dealer wholesale finance, afb has proven to be a competent partner. I am confident that afb also is the right service provider for achieving our objectives to expand our existing consumer financing operation and to unify the application environment through an integrated and innovative IT solution'.

    'We are now in a position to do our business with far fewer resources than previously despite the fact that the credit business got more complex and fast moving due to changing market conditions and technological developments'.

    'We and our dealers are very satisfied with the all-round solution of afb-CMS. The dealers can conveniently control all financing and insurance from a single source and see directly which financing offer best fits the customer.'

    'We are pleased that we were able to improve the process of commercial credit decision with the help of afb. Our customers also benefit from smoother processes while we enjoy a higher level of customer satisfaction'.
    Solution paper

    Customer journey optimisation based on Business Services

    The future of information technology lies in the quintessence of digital transformation: lightweight, agile services. The afb Fast Intregration Business Services provide the possibility of implementing innovative functionalities in legacy systems, without changing their code basis and functionality.

    Read solution paper

    Case study

    A German Autobank: partnership for innovative credit business

    This German Autobank is captive bank for international auto manufacturers and a brand-independent financial expert. The partnership of this Autobank and afb is characterised by close cooperation and great innovative efforts. Since the beginning in 2000, the two companies have been regularly developing new innovations together.

    Read case study

    Case study

    Leading automotive bank: automation in financing and leasing operations

    No project without a business case, no investment without a sound basis for decision making. For that very reason, a leading automotive bank decided to work together with the experts of afb. The specific process stages and procedures involved in financing and leasing operations were examined and rated in terms of their optimisation potential as part of a consultation project.

    Read case study


    from mind to market – comprehensive solutions for the financial industry

    We combine market-based expertise with a strong aptitude for technological innovative strength, transforming new knowledge into marketable products and services, and focussing on these factors for success.

    Read brochure

    Solution Paper

    Explore your maturity level

    How prepared is your company for digitalisation? With the Digital Capability Check-Up you can determine the digital maturity level of your company. At the completion of the Digital Capability Check-Up you will receive the detailed analysis results for your own further use, including the identified potential for optimisation for the digital future.

    Read solution paper

    Solution Paper

    Expert know-how for future-proof solutions

    Together with our experienced consultants you will ensure that your strategies and processes are designed to cope with future challenges. We do not just provide you position papers, but support you in identifying, steering and specifying your fields of action as well as in implementing these.

    Read solution paper

    Fact sheet

    Online contract closure with the Universal Contract Closing Process

    Customers of all industries and age groups today expect a simple, fast and smooth contract closure. Using the 'Universal Contract Closing Process', you can realise innovative functionalities for the entire process chain required to initiate business: from offer to contract management.

    Read fact sheet

    Case study

    TARGOBANK: growth through entry into automotive financing

    The entry into the business field of automotive wholesale and retail financing was part of the overarching growth strategy of TARGOBANK. Within a mere twelve months TARGOBANK AUTOBANK established itself as a competitive automotive bank in a fiercely contested market. With the afb Credit Management Solution, the autobank controls the processes of retail and wholesale financing in a fully intergrated, web-based and modular system.

    Read case study